What do you know about the conflict of Northern Ireland and The Republic of Ireland? From a distance we often presume we understand a regional conflict and therefore what should be done about it. Up close however, we learn that the situation is vastly different than you realize. Conflict in a community and society – any community – is usually historically complex, embedded in regional narrative and has little to do with political negotiations. This presentation will focus on communication and conflict management focused on the story of Northern Ireland since the 1998 Belfast Agreement. Dr. Feller is a teacher, scholar and practitioner in communication and conflict management with a particular focus on dialogue and transformative pedagogy. She teaches courses in conflict and dialogue. She works with NGOs using dialogue to create community in divided societies. Her publications and invited lectures address conceptual frameworks and skill specific techniques related to communication efficacy, dialogue and transformative pedagogy. She holds a teaching position in Experiential Learning in Pacific Lutheran University’s School of Arts and Communication.